All in UNOPS

Can AI improve humanitarian responses?

Tools such as WhatsApp, social media messaging, automated voice messaging and chatbots, for instance, could help us deliver services smarter, better and faster while offering alternative ways for people to contact the centre.

From providing automated interactions for people who can’t read or write, to reaching tech-savvy youth, using these different tools allow more people to contact us at any given time – ensuring that more people’s request for assistance are received and their needs met.