World Bank Group

Increasing tax compliance using BeSci

BeSci has long informed tax policy by employing social norms cues to increase payment compliance (e.g. for example, by telling people that others have paid, leading to them to increase tax compliance by way of such comparison). The World Bank partnered with the tax authorities of Poland, Latvia, Kosovo and Indonesia to test how behaviourally-driven solutions can improve tax declaration and payment rates, enhance a tax authority’s processes, and ultimately increase government revenues. Similar efforts were carried out in Guatemala and Costa Rica.

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