The Innovation and Digital Transformation course delves into digital transformation in tourism, focusing on customer experience and operational efficiency. Participants will gain insights into digital technologies, innovation, and the steps necessary to drive transformation. A journey through key technologies, innovation, and case studies, this online course provides a comprehensive understanding of digital transformation. Students will engage in videos, readings, and assignments, preparing to implement effective digital strategies and build sustainable tourism ecosystems for long-term success.

The Global Facilitator Training is an innovative hybrid programme designed to empower facilitators and trainers to operate effectively in international and multicultural contexts. The training begins with a creative Sprint (Day 1) - a collaborative design process where participants co-create the Global Facilitator Profile, defining the skills, values, and mindset that characterize global excellence in facilitation. Building on the outcomes of this creative phase, participants advance into the Facilitator Certification Training (Day 2,3,4) an advanced learning pathway that integrates high-level facilitation skills with a strong emphasis on social justice, development cooperation principles, and emotional intelligence, coaching models, intercultural facilitation and inclusion.

The Digital4Sustainability Learning Path explores the transformational role digital solutions and innovations can play in advancing environmental and social sustainability. In particular, how can digital technologies power the green transition, and how can the digital transition be green?

AI Skills for UN personnel is an initiative led by the United Nations System Staff College (UNSSC), in close collaboration with the Executive Office of the Secretary-General and Microsoft Elevate, with contributions from teams across the UN, in support of the UN 2.0 and UN80 agendas.