The Innovation and Digital Transformation course delves into digital transformation in tourism, focusing on customer experience and operational efficiency. Participants will gain insights into digital technologies, innovation, and the steps necessary to drive transformation. A journey through key technologies, innovation, and case studies, this online course provides a comprehensive understanding of digital transformation. Students will engage in videos, readings, and assignments, preparing to implement effective digital strategies and build sustainable tourism ecosystems for long-term success.

The UN Global Pulse Accelerator is the United Nations’ programme for turning promising innovative solutions into real-world impact at scale. Selected teams can expect an intensive, hands-on experience designed to turn high-potential ideas into real-world results. Through an expert-led workshop, cross-agency collaboration, and tailored technical support, teams will build concrete, realistic strategies to scale their solutions The Accelerator welcomes UN-led teams with piloted solutions through an annual call for applications, with a thematic focus that evolves each cycle to reflect emerging priorities across the UN system.

The course aims at helping learners to master the core components of the ITU Digital Skills Toolkit 2024 and to be able to design a national digital skills strategy roadmap based on the recommendations of the Digital Skills Toolkit, with the objective to develop or improve their national digital skills policies and programmes.

In today’s rapidly evolving world, we face unprecedented societal challenges – social and economic inequality, climate change, unemployment, and technological disruptions, among others. These complex issues call for critical thinking perspectives and innovative solutions. Against this background, social innovation stands out as a crucial catalyst for addressing these challenges and fostering new strategies and sustainable solutions that traditional methods often overlook.