This self-paced online course on inclusive digital communication during crises and emergencies was developed in response to the COVID-19 pandemic. This health crisis has revealed the importance of ensuring that everyone can access and utilise digital information provided through digital platforms, which, in such situations, can be vital. The world is facing an unprecedented experience in which Information and Communication Technologies (ICTs) are, in certain circumstances, almost the only possibility for people to communicate with one another.

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ITC ILO
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Learning Analytics Fundamentals

Big data and data analytics emerged quickly in the past decade and they aren't buzz words; they are a reality and they are all making an impact in education. Learning analytics are becoming essential for data-driven decisions in education. A key component of the future of learning institution, as they are used to optimize learning environments for students and employees. The data generated by digital learning ecosystem can guide training managers in making informed data-driven decisions, and students seeking for a personalized learning experience. By taking this course you will learn how to make data-driven decisions to optimize learning and the environments in which it occurs. The course is designed to increase your understanding of learning analytics and it will prepare you to make data-driven decisions about education improvement using a broad range of data collection, analytical, and visualization methods.
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UN Habitat
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Taking sustainable urban mobility to the next level (Part 1)

This course provides a comprehensive overview of sustainable urban mobility, covering topics such as urban mobility policies, financing strategies, low-carbon mobility solutions, and the role of data, innovation, and technology in enhancing urban mobility.
Short (a few hours)
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Innovation in General (incl. HCD)
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SDG 11: Sustainable Cities & Communities
UNIN
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How to Make Better Decisions

As a public servant (and human), each day you’re likely to be faced with a mountain of decisions, ranging from miniscule to massive. Have you ever wished that you could make those decisions just a little bit easier, and just a little bit more effective? If so, you’re not alone — and this course can help get you on the right track. In this course, developed in collaboration with UN colleagues, including the UN Innovation Network (UNIN), you’ll dissect the decision-making process and determine what makes decisions so difficult, what makes some decisions more difficult than others, and what you can do about it. By the end of this course, you will be able to: - Recognise what makes decisions challenging and why it matters - Understand how personality influences decision-making - Identify common behavioural biases and strategies to overcome them - Dissect difficult choices and help others make the right call
Short (a few hours)
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Behavioural Science
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ITU
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Web Accessibility: the cornerstone of digital society

Every day we see how Information and Communication Technologies (ICTs) impact our lives and participation in society by the way we work
Short (a few hours)
Online
Digital Transformation
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