As a public servant (and human), each day you’re likely to be faced with a mountain of decisions, ranging from miniscule to massive. Have you ever wished that you could make those decisions just a little bit easier, and just a little bit more effective? If so, you’re not alone — and this course can help get you on the right track. In this course, developed in collaboration with UN colleagues, including the UN Innovation Network (UNIN), you’ll dissect the decision-making process and determine what makes decisions so difficult, what makes some decisions more difficult than others, and what you can do about it. By the end of this course, you will be able to: - Recognise what makes decisions challenging and why it matters - Understand how personality influences decision-making - Identify common behavioural biases and strategies to overcome them - Dissect difficult choices and help others make the right call

AI is not only for engineers. If you want your organization to become better at using AI, this is the course to tell everyone--especially your non-technical colleagues--to take. In this course, you will learn: - The meaning behind common AI terminology, including neural networks, machine learning, deep learning, and data science - What AI realistically can--and cannot--do - How to spot opportunities to apply AI to problems in your own organization - What it feels like to build machine learning and data science projects - How to work with an AI team and build an AI strategy in your company - How to navigate ethical and societal discussions surrounding AI Though this course is largely non-technical, engineers can also take this course to learn the business aspects of AI.

Artificial Intelligence is no longer evolving in isolation. Across the world of work, AI is increasingly interacting with robotics, extended realities, distributed ledgers, neurotechnologies, geodata, cybersecurity, biotechnology, and other emerging fields. AI+ explores the combined effect of these technologies on skills, labour markets, enterprises, policy, and learning. The event will bring together the ITCILO community and key labour market stakeholders to examine how these technological intersections are already reshaping the near future of work.

C4D offers a practical experience focused on equipping participants with essential tools and strategies for effective communication within the development sector. It covers key aspects such as strategic communication planning, where participants will learn to design and implement communication strategies that align with organizational goals. Additionally, the course emphasizes storytelling and content creation, helping participants develop the skills to craft engaging, human-centered narratives that resonate with their audience. It also explores best practices for using both online and offline communication channels to maximize the reach and impact of messages. Participants will gain exposure to the latest trends and innovative approaches in communication for development, enabling them to apply creative solutions in their work and drive positive change in their respective fields.