WFP aims to integrate a human-centred design approach into all the technology solutions it develops. When it comes to large and complex organizations like WFP, a human-centred design approach involves ensuring that all services are designed well with the user at the centre. This training course will give you an understanding of the human-centred design approach, where service design comes in, why it is so valuable, and how it can be applied in an organization like WFP.