WFP aims to integrate a human-centred design approach into all the technology solutions it develops. When it comes to large and complex organizations like WFP, a human-centred design approach involves ensuring that all services are designed well with the user at the centre. This training course will give you an understanding of the human-centred design approach, where service design comes in, why it is so valuable, and how it can be applied in an organization like WFP.

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ITU
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Smart for all: beyond smart cities, building inclusive and digitally accessible environments and communities

This course discusses building inclusive and digitally accessible environments and communities, underlining the importance of digital inclusivity and accessibility for all people, empowered through ICTs regardless of gender, age, ability, or context.
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SDG 11: Sustainable Cities & Communities
UN Habitat
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Taking sustainable urban mobility to the next level (Part 1)

This course provides a comprehensive overview of sustainable urban mobility, covering topics such as urban mobility policies, financing strategies, low-carbon mobility solutions, and the role of data, innovation, and technology in enhancing urban mobility.
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SDG 11: Sustainable Cities & Communities
ITU
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AI governance in practice: developing secure and innovative frameworks

This course focuses on technical, business and regulatory aspects of Internet of Things (IoT), Big Data and Artificial Intelligence (AI). It covers Internet technologies for IoT, then IoT standards, architectures and interoperability, as well as IoT policies and regulations, including IoT security and privacy issues. The course includes IoT services in 4G and 5G mobile systems, including massive IoT and critical IoT use cases. The IoT generates large amounts of data that cannot be processed by traditional techniques, and such data is referred to as Big Data. In that manner, the course includes Big Data overview, Big Data ecosystem and reference architecture, Big Data technologies and use cases, as well as business and regulatory challenges for Big Data. Artificial Intelligence (AI) is targeted for processing Big Data in Internet and telecom networks. In that regard the course covers introduction to AI in ICT/telecom world, and AI applications in Internet and telecom environments, including Machine Learning aspects for 5G mobile networks. The course further includes Big Data and AI challenges, business aspects, as well as policies and regulation. Finally, the course covers governance of IoT, Big Data, and AI.
Medium (a few days)
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Data Innovation
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SDG 09: Industry, Innovation & Infrastructure
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Digital Governance for inclusive and sustainable African cities

Recent technological advances with emerging technologies like Artificial intelligence, Big data, the Internet of Things, Mobile banking, and many others offer multiple opportunities to optimize the governance of cities and territories in Africa. In a context of rapid urban transformation, digital governance then emerges as a key element to promote Digital Inclusion, Transparency, Accountability, and Public Participation in urban management while building more Safe, Resilient and Inclusive African cities. Through Case Studies, Experience Sharing, Expert Testimonies, and Learning Materials, this MOOC aims to equip participants with tools to transform urban systems through digital-based solutions for more Resilient, Inclusive and Sustainable African Cities.
Short (a few hours)
Online
Digital Transformation
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SDG 11: Sustainable Cities & Communities
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