WFP aims to integrate a human-centred design approach into all the technology solutions it develops. When it comes to large and complex organizations like WFP, a human-centred design approach involves ensuring that all services are designed well with the user at the centre. This training course will give you an understanding of the human-centred design approach, where service design comes in, why it is so valuable, and how it can be applied in an organization like WFP.

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Generative AI Learning Path

This learning path guides you through a curated collection of content on generative AI products and technologies, from the fundamentals of Large Language Models to how to create and deploy generative AI solutions on Google Cloud. - Define Generative AI; - Explain how Generative AI works; - Describe Generative AI Model Types; and - Describe Generative AI Applications.
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Artificial Intelligence for Learning Professionals

AI is reshaping what is possible in learning design. This course helps you integrate AI into your creative process without sacrificing what makes your work valuable: empathy, insight, and human judgment. Developed by UNITAR's Learning Solutions Team, practitioners blending behavioural science, instructional design, strategic foresight, and ethical AI, it's a practical, human-centred learning experience built for real-world impact.
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AI and Human Rights 101

This course introduces participants to the UN Guiding Principles on Business and Human Rights (UNGPs) and how they apply to the development and deployment of technology, particularly artificial intelligence (AI). Through expert insights and real-world examples, learners will explore how businesses are integrating Human Rights Due Diligence (HRDD) into technology operations to mitigate risks and uphold fundamental rights.
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Global Facilitator Training

The Global Facilitator Training is an innovative hybrid programme designed to empower facilitators and trainers to operate effectively in international and multicultural contexts. The training begins with a creative Sprint (Day 1) - a collaborative design process where participants co-create the Global Facilitator Profile, defining the skills, values, and mindset that characterize global excellence in facilitation. Building on the outcomes of this creative phase, participants advance into the Facilitator Certification Training (Day 2,3,4) an advanced learning pathway that integrates high-level facilitation skills with a strong emphasis on social justice, development cooperation principles, and emotional intelligence, coaching models, intercultural facilitation and inclusion.
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SDG 08: Decent Work & Economic Growth
SDG 04: Quality Education
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