June 22, 2026

Human-Centred Design and Service Design

UN Entity:

WFP

SDGs:

SDG 02: Zero Hunger

Innovation:

Innovation in General (incl. HCD)

Time requirement:

Short (a few hours)

Delivery Modality:

Online
WFP aims to integrate a human-centred design approach into all the technology solutions it develops. When it comes to large and complex organizations like WFP, a human-centred design approach involves ensuring that all services are designed well with the user at the centre. This training course will give you an understanding of the human-centred design approach, where service design comes in, why it is so valuable, and how it can be applied in an organization like WFP.
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