Artificial Intelligence (AI) in Hospitality: Challenges and Business Opportunities explores the transformative potential of AI in the hospitality industry. Learn how AI can lower operating costs, enhance customer experiences, and drive innovation in front office, housekeeping, and other key areas. Understand AI terminology, ethical considerations, and digitalization trends. Gain insights into the ethical implications and legal considerations of AI in hospitality as you learn how to harness the technology to boost your efficiency and sales.

This self-paced training course offers an introductory exploration of strategic foresight tailored to individuals engaged in fostering digital innovation for sustainable development. With a focus on bridging the digital divide and addressing global challenges, the course emphasizes the crucial role of strategic foresight in shaping equitable futures. Through seven modules, participants delve into essential concepts, tools, and terminology while honing practical skills in futures thinking. The course equips learners with the competencies to integrate strategic foresight into their specific domains, fostering strategic thinking and innovation in digital development initiatives. By recognizing the value of strategic foresight processes, participants gain insights to drive meaningful change in their projects, policies, and strategies, ultimately contributing to the realization of the UN Sustainable Development Goals (SDGs).

As artificial intelligence (AI) transforms global operations, the UN system and international organizations must equip their personnel with the skills to responsibly understand, apply, and benefit from AI technologies. Developed and operated by the UNICC AI Hub, the AI Academy aims to close the AI literacy gap across UN entities by launching a structured, multi-partner pilot initiative aligned with the UN 2.0 and based on the WFP’s Data and AI Competency Framework.

This course gives aspiring young entrepreneurs a clear understanding of the path of entrepreneurship, the risks and rewards of being an entrepreneur, as well as the business start-up process. Young men and women will benefit from enhancing their entrepreneurial mindset and developing skills to identify and act on opportunities. It takes you through the main concepts behind innovation, allowing you to understand how innovation adds value to your business, why it is important to consider it in your strategy, and how to operationalize it. As an entrepreneur, you probably have heard a lot about innovation, especially if you are working with digital technologies. However, Innovation is not only a concept that fits the digital world, it is a process that places the needs of the customer at the centre of any offering.