This 2-week online course empowers UN professionals to elevate their data communication skills by integrating Generative AI into data visualization and storytelling workflows.

The Global Facilitator Training is an innovative hybrid programme designed to empower facilitators and trainers to operate effectively in international and multicultural contexts. The training begins with a creative Sprint (Day 1) - a collaborative design process where participants co-create the Global Facilitator Profile, defining the skills, values, and mindset that characterize global excellence in facilitation. Building on the outcomes of this creative phase, participants advance into the Facilitator Certification Training (Day 2,3,4) an advanced learning pathway that integrates high-level facilitation skills with a strong emphasis on social justice, development cooperation principles, and emotional intelligence, coaching models, intercultural facilitation and inclusion.

Artificial Intelligence (AI) in Hospitality: Challenges and Business Opportunities explores the transformative potential of AI in the hospitality industry. Learn how AI can lower operating costs, enhance customer experiences, and drive innovation in front office, housekeeping, and other key areas. Understand AI terminology, ethical considerations, and digitalization trends. Gain insights into the ethical implications and legal considerations of AI in hospitality as you learn how to harness the technology to boost your efficiency and sales.

Every day we see how Information and Communication Technologies (ICTs) impact our lives and participation in society by the way we work