Human behaviour is often unpredictable, shaped by various factors like biases and mental shortcuts. How can we further enhance our initiatives to account for this wide range of influences on behaviour? Designed exclusively for UN personnel, our eight-week online 2025 UN System Behavioural Science Springboard Programme identifies tools, techniques, and mindsets from across the system to tailor evidence-based interventions that work with, not against, human behaviour.

In today’s rapidly evolving world, we face unprecedented societal challenges – social and economic inequality, climate change, unemployment, and technological disruptions, among others. These complex issues call for critical thinking perspectives and innovative solutions. Against this background, social innovation stands out as a crucial catalyst for addressing these challenges and fostering new strategies and sustainable solutions that traditional methods often overlook.

Artificial Intelligence (AI) in Hospitality: Challenges and Business Opportunities explores the transformative potential of AI in the hospitality industry. Learn how AI can lower operating costs, enhance customer experiences, and drive innovation in front office, housekeeping, and other key areas. Understand AI terminology, ethical considerations, and digitalization trends. Gain insights into the ethical implications and legal considerations of AI in hospitality as you learn how to harness the technology to boost your efficiency and sales.

The Managing Innovation training aims to support innovation activities within organizations, particularly small and medium-sized enterprises. This course is promoted in partnership with ISO, the International Organization for Standardization.