As a public servant (and human), each day you’re likely to be faced with a mountain of decisions, ranging from miniscule to massive. Have you ever wished that you could make those decisions just a little bit easier, and just a little bit more effective? If so, you’re not alone — and this course can help get you on the right track. In this course, developed in collaboration with UN colleagues, including the UN Innovation Network (UNIN), you’ll dissect the decision-making process and determine what makes decisions so difficult, what makes some decisions more difficult than others, and what you can do about it. By the end of this course, you will be able to: - Recognise what makes decisions challenging and why it matters - Understand how personality influences decision-making - Identify common behavioural biases and strategies to overcome them - Dissect difficult choices and help others make the right call

This course discusses building inclusive and digitally accessible environments and communities, underlining the importance of digital inclusivity and accessibility for all people, empowered through ICTs regardless of gender, age, ability, or context.

This learning path begins with an introduction to UN 2.0, followed by an exploration of the five cross-cutting competence areas—known as the Quintet of Change. You'll start by building a solid foundation with LinkedIn courses that showcase how these competencies are applied in today’s business world. Next, dive deeper into each area with advanced sub-learning paths. These include high-level LinkedIn courses from which you can understand how you can build that cross-cutting competence into your work area. This is accompanied by key UN materials, essential policies, strategies, and tools. Finally, the journey concludes with a curated collection of UNICEF’s most valuable learning resources.

Human behaviour is often unpredictable, shaped by various factors like biases and mental shortcuts. How can we further enhance our initiatives to account for this wide range of influences on behaviour? Designed exclusively for UN personnel, our eight-week online 2025 UN System Behavioural Science Springboard Programme identifies tools, techniques, and mindsets from across the system to tailor evidence-based interventions that work with, not against, human behaviour.