Tourism Innovation is your gateway to understanding essential concepts in tourism innovation, offered as a four-week online course by Externado University of Colombia. You will explore sector guidelines, legal frameworks, and the tourism value chain. This course helps you integrate new practices for sustainable development and enhance your competitive edge. Engage with text, videos, and quizzes, and achieve an 80% score on the final quiz to earn your certificate.

The Innovation and Digital Transformation course delves into digital transformation in tourism, focusing on customer experience and operational efficiency. Participants will gain insights into digital technologies, innovation, and the steps necessary to drive transformation. A journey through key technologies, innovation, and case studies, this online course provides a comprehensive understanding of digital transformation. Students will engage in videos, readings, and assignments, preparing to implement effective digital strategies and build sustainable tourism ecosystems for long-term success.

Recent technological advances with emerging technologies like Artificial intelligence, Big data, the Internet of Things, Mobile banking, and many others offer multiple opportunities to optimize the governance of cities and territories in Africa. In a context of rapid urban transformation, digital governance then emerges as a key element to promote Digital Inclusion, Transparency, Accountability, and Public Participation in urban management while building more Safe, Resilient and Inclusive African cities. Through Case Studies, Experience Sharing, Expert Testimonies, and Learning Materials, this MOOC aims to equip participants with tools to transform urban systems through digital-based solutions for more Resilient, Inclusive and Sustainable African Cities.

This toolkit is intended to provide you a framework that addresses privacy and governance at both the organizational and system levels. It provides suggestions for determining the right stakeholders to engage