The Innovation and Digital Transformation course delves into digital transformation in tourism, focusing on customer experience and operational efficiency. Participants will gain insights into digital technologies, innovation, and the steps necessary to drive transformation. A journey through key technologies, innovation, and case studies, this online course provides a comprehensive understanding of digital transformation. Students will engage in videos, readings, and assignments, preparing to implement effective digital strategies and build sustainable tourism ecosystems for long-term success.

Artificial intelligence is no longer a future challenge for justice systems. It is already being used in courtrooms, shaping evidence, decision-making, and access to justice. Yet many judicial professionals lack the guidance and tools to assess these systems in line with fundamental rights and the rule of law. To address this gap, UNESCO and the University of Oxford have launched AI, Justice and Rule of Law. This Massive Open Online Course (MOOC) is designed to help justice professionals navigate the ethical, legal, and human rights challenges of AI.

Artificial Intelligence is no longer evolving in isolation. Across the world of work, AI is increasingly interacting with robotics, extended realities, distributed ledgers, neurotechnologies, geodata, cybersecurity, biotechnology, and other emerging fields. AI+ explores the combined effect of these technologies on skills, labour markets, enterprises, policy, and learning. The event will bring together the ITCILO community and key labour market stakeholders to examine how these technological intersections are already reshaping the near future of work.

This course will introduce participants to Social and Behaviour Change (SBC) at UNICEF. SBC is defined as a set of processes, approaches, tools, strategies and tactics that promote positive and measurable changes in people’s environments, societies, and behaviours. Working with communities, individuals, and partners, SBC uses social and behavioural evidence and inclusive, participatory approaches to co-design solutions to development and humanitarian challenges. It prioritizes the fulfillment of human rights through systematic analysis of the cognitive, social and structural drivers of change and working with communities to address them.