WFP aims to integrate a human-centred design approach into all the technology solutions it develops. When it comes to large and complex organizations like WFP, a human-centred design approach involves ensuring that all services are designed well with the user at the centre. This training course will give you an understanding of the human-centred design approach, where service design comes in, why it is so valuable, and how it can be applied in an organization like WFP.

The amazing potential and opportunity of Generative AI has also brought ethical concerns. How can you address these concerns effectively as you deploy tools and products powered by generative AI? In this course, expert Vilas Dhar equips designers and decision makers to better understand and act on the emerging ethical risks and considerations of generative artificial intelligence. Get a solid introduction to the ethical concerns around generative AI, then learn how to use a framework of ethical analysis to address these concerns. Plus, explore ways you can prepare your organization to address ethics in AI across all stakeholders from technology to C-Suite leaders.

The “Blockchain for Government” training is a tailored program designed to help government officials understand and effectively use blockchain technology in public administration.

This course provides a comprehensive overview of sustainable urban mobility, covering topics such as urban mobility policies, financing strategies, low-carbon mobility solutions, and the role of data, innovation, and technology in enhancing urban mobility.